NX Group is one of the largest logistics providersworldwide, employing over 78,000 professionals across more than3,000 locations in 57 countries. We offer our clients acomprehensive range of logistics services under one roof. NipponExpress (DEUTSCHLAND) GmbH & Co. KG is our German subsidiary,established in 1981, and headquartered in Mönchengladbach. Withapproximately 1,000 employees at 18 locations across Germany,Austria, and 6 Eastern European countries, we have experiencedsteady growth in recent years. We are looking for a talented KeyAccount Manager (m/f/d) to join our Industrial VerticalSemiconductor team. If you are ready to take on new challenges andbecome part of our success story, we look forward to hearing fromyou! Aufgaben - Manage and align customer expectations througheffective communication and relationship management - Actively planand execute strategies for key accounts, focusing on customer valueand satisfaction - Conduct regular structured review meetings toassess account health and performance - Identify and capitalize onnew business opportunities within existing and potential customers- Connect and collaborate with global key account teams to ensureseamless service delivery - Gather relevant customer informationfor RFI/RFP/RFQ processes - Conduct regular visits to existing andpotential customers to strengthen relationships - Generatecross-sell and upsell opportunities across all Nippon Expressservices - Collaborate closely with the regional sales communityand the Industry Vertical Head for Semiconductor - Organize andlead customer review meetings to facilitate dialogue and addressconcerns - Develop, build, and nurture long-term partnerships withglobal accounts to enhance account penetration - Support asuccessful handover between Sales and Operations, working closelywith Customer Care and Implementation teams - Provide timely andinsightful RFQ Post Mortem analysis to Tender Management andstakeholders involved in the RFQ process Profil - Successfullycompleted an apprenticeship with a diploma in global forwarding ora related field - Demonstrated sales skills (both indoor andoutdoor) coupled with a strong analytical mindset - Over 5 years ofexperience in air, ocean, rail, and logistics sectors - Proficiencyin multiple languages (bilingual or multilingual) - Strongcommunication skills to effectively address client inquiries in atimely manner Wir bieten - Attractive salary with vacation andChristmas bonus - Permanent position in a leading logistics company- Anniversary payments and bonuses for family events - Additionalpayments into the company pension scheme and capital-formingbenefits - Permanent discounts on products and services fromleading providers - Support for the personal development ofemployees - Free parking directly at the workplace - Open-mindedteam with regular meetings and annual events - Careful andsystematic induction training for new employees - Company car forprivate use