The UAI group of companies provides market-leading local and cross-border debt collection services for municipalities (local governments) and private companies in the field of traffic-related late fees and administrative charges throughout Europe.
In recent years, we have become one of the leading specialists in the international identification of affected vehicle owners and the recovery of unpaid charges.
In our offices in Eggenfelden (DE), Budapest (HU), Oradea (RO) or remote we are looking for a full-time Junior Application Support Enigneer (m/f/d).
Tasks
Assist in providing second-level support for our case management software
Help troubleshoot and resolve application issues reported by users
Collaborate with the development team to identify and fix bugs
Monitor application performance and report issues
Assist in the deployment and configuration of software updates
Document support processes and maintain accurate records of issues and resolutions
Participate in training sessions to learn about application features and best practices
Support change management processes, including documenting changes, assessing impacts, and ensuring proper communication and implementation
Service Provider management, escalating issues to the provider
Provide on-call support as needed
Requirements
Successful study of (business)-IT; alternatively similar vocational training
Basic knowledge of SQL, databases, and scripting languages
Good communication and interpersonal skills
Experience in dealing with service providers
Affinity to business applications and processes
Process and solution-oriented way of working
English C1 language skills are mandatory
German and Romanian/Hungarian language skills will be a big advantage
Benefits
Attractive salary and an open-ended employment contract
Trusted working hours and mobile working
You can work in our office near Munich, Budapest or Oradea
Further training and career opportunities
A versatile and varied area of responsibility in an innovative and high-growth international company
Responsible actions as well as direct cooperation with technical experts, and system partners
Free drinks
Many more benefits, depending on the location
Have we aroused your interest? Then we look forward to receiving a detailed application from you.
Die UAI Group unterstützt seit Ihrer Gründung im Jahr 2012 internationale Unternehmen und Behörden bei der Bearbeitung von Forderungen.
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