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DataGuard

Junior Customer Growth Manager (m/w/d)

Standort Munich
  • Veröffentlicht am 28.06.2024
  • Festanstellung
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Responsibilities

  • You are responsible for your very own small and/or mid-size (depending on experience) client portfolio with the aim of increasing the net retention in your portfolio. 
  • You qualify customers according to upselling potential, independently conduct product demos and continuously build long-lasting business relationships.
  • You work very closely with the decision makers or founders of fast-growing businesses, demonstrating a high sense for urgency, a strong bias towards action as well as a high business acumen. 
  • You identify customer challenges, conduct escalation meetings and mediate solutions to minimize the risk before termination.
  • You renew customers' contracts, prepare quotations, and negotiate prices.
  • You analyze customer behavior and propose concrete measures for the valuable use of the DataGuard product portfolio.
  • You generate valuable customer success stories, foster customer exchanges and best practices.
  • You collaborate with internal teams, such as marketing, sales, product, and support, to ensure a seamless customer experience.
  • You work with clear revenue targets to measure the success of your work.

    • Benefits

  • The freedom, trust, and tools you need to do what you love and make an impact in a purpose-driven company
  • A competitive salary, flexible working hours tailored to your needs, and benefits catering to health, family, and sustainability
  • A secure and future-proof job with a professional working atmosphere and the dynamics of a maturing scale-up
  • The possibility to develop into a mentoring path to empower and push up-and-coming talent
  • Possibility and budget to further develop existing or new skills
  • Lots of responsibility and the possibility to actively shape and define the future of PIC (Privacy, InfoSec & Compliance)

    • Profile

  • You have successfully completed your studies in economics or social sciences, technical business administration or a comparable course of study or training.
  • You are a strong communicator, talking prices, running product demos and moderating meetings gives you joy. 
  • You are proactive, work independently, can prioritize your tasks well and are a team player.
  • Early-stage interest in Privacy, InfoSec, and Compliance topics – we provide the required knowledge to protect the people behind the data. 
  • Experience with software products – and development. We build products along our customers’ needs and ever-changing regulations – we will never be done with product development. 
  • Eager to work in a high-paced, dynamic environment with changing and evolving processes and tools.
  • Very good German (C2 level) and English skills, both written and spoken. 
  • Team player, strong bias towards action, obsessed with customers. 

    • Standort

    DataGuard, Munich

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