Junior Customer Growth Manager (m/w/d)

Berlin

Veröffentlicht am 28.06.2024 Festanstellung

Responsibilities

You are responsible for your very own small and/or mid-size (depending on experience) client portfolio with the aim of increasing the net retention in your portfolio.

You qualify customers according to upselling potential, independently conduct product demos and continuously build long-lasting business relationships.

You work very closely with the decision makers or founders of fast-growing businesses, demonstrating a high sense for urgency, a strong bias towards action as well as a high business acumen.

You identify customer challenges, conduct escalation meetings and mediate solutions to minimize the risk before termination.

You renew customers' contracts, prepare quotations, and negotiate prices.

You analyze customer behavior and propose concrete measures for the valuable use of the DataGuard product portfolio.

You generate valuable customer success stories, foster customer exchanges and best practices.

You collaborate with internal teams, such as marketing, sales, product, and support, to ensure a seamless customer experience.

You work with clear revenue targets to measure the success of your work.

Benefits

The freedom, trust, and tools you need to do what you love and make an impact in a purpose-driven company

A competitive salary, flexible working hours tailored to your needs, and benefits catering to health, family, and sustainability

A secure and future-proof job with a professional working atmosphere and the dynamics of a maturing scale-up

The possibility to develop into a mentoring path to empower and push up-and-coming talent

Possibility and budget to further develop existing or new skills

Lots of responsibility and the possibility to actively shape and define the future of PIC (Privacy, InfoSec & Compliance)

Profile

You have successfully completed your studies in economics or social sciences, technical business administration or a comparable course of study or training.

You are a strong communicator, talking prices, running product demos and moderating meetings gives you joy.

You are proactive, work independently, can prioritize your tasks well and are a team player.

Early-stage interest in Privacy, InfoSec, and Compliance topics – we provide the required knowledge to protect the people behind the data.

Experience with software products – and development. We build products along our customers’ needs and ever-changing regulations – we will never be done with product development.

Eager to work in a high-paced, dynamic environment with changing and evolving processes and tools.

Very good German (C2 level) and English skills, both written and spoken.

Team player, strong bias towards action, obsessed with customers.

Standort

DataGuard, Berlin

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