Senior Specialist - International Loyalty Team (m/f/d)

Grünwald

Veröffentlicht am 28.06.2024 Festanstellung

Your Tasks

Target Setting and Monitoring of MMS Group Loyalty Targets and Objectives Set and monitor MMS Group loyalty targets and objectives in collaboration with all countries, finance teams, and relevant stakeholders Regularly monitor and evaluate the performance of Key Performance Indicators (KPIs) on an international scale to gauge the effectiveness of loyalty programs Conduct comprehensive analysis of achievements, meticulously dissecting data to identify trends, areas of underachievement, and overachievement Generate actionable recommendations derived from in-depth analysis of KPI performance to drive improvements in loyalty program performance Collaborate closely with Country Managers to implement improvement measures, fostering cross-functional alignment and synergy across international markets

Analytics Ownership and Gatekeeping Oversee the maintenance and optimization of loyalty dashboards, ensuring they meet stakeholder requirements and are user-friendly Act as the primary gatekeeper (m/f/d) for all standard and ad hoc analyses originating from the international loyalty team to analytics, ensuring data integrity and accuracy Collaborate with relevant stakeholders to identify opportunities for enhancing analytical capabilities and driving continuous improvement in data-driven decision-making processes

Your Profile

Bachelor's degree in Business Administration, Marketing, Statistics, or a related field. Advanced degree preferred

Experience in a similar role, with a proven track record of driving actionable insights through data analytics

Proficiency in data analysis tools and techniques, including but not limited to SQL, Python, R, and advanced Excel functions is a big plus

Strong analytical mindset coupled with exceptional problem-solving skills, with a demonstrated ability to derive actionable insights from complex datasets

Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence key stakeholders

Fluency in German as well as English

About Us

The MediaMarktSaturn Markenservice is part of the international marketing organization. At the Grünwald location, your employees develop cross-border omnichannel marketing concepts, strategies and products for MediaMarkt and Saturn.

Additional Benefits

Job Infos

Location: Grünwald

MediaMarktSaturn Markenservice

Department: HQ - Customer Experience & Customer Care

Entrylevel: Professional Level

Type of Employement: Full Time

Working Hours: 37,5

Persona: Job Requisition HQ Employee

Standort

MediaMarktSaturn Retail Group, Grünwald

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