Apply as an Account Manager (mfd) for the Amazon Marketplace and help us
build the most customer centric company in the world. We offer you the
opportunity to further expand the very successful Fulfilment by Amazon
business from our Berlin, Munich, or Hamburg office.

As an Account Manager (mfd) you will help Sellers to launch on Fulfilment by
Amazon and support them accelerate their business with our logistic solution.
You will analyze existing processes and work out improvements, especially
against the background of Seller satisfaction of our service and operational
processes. You will also work with various international teams to implement
improvement measures that contribute significantly to the growth of Amazon
Marketplace. You have the chance to become part of the future for one of the
most innovative companies and help shape its future!

Amazon Marketplace helps companies to succees and is constantly reinventing
the e-commerce business. More than two million Sellers, including small
businesses, mid-size companies and world-renowed brands, use our services
already. Our vision is to be the place where customers can quickly and
conveniently find everything they desire to buy. As part of a fast-growing and
international environment, you will enjoy a high degree of creative freedom of
your ideas. Due to our above-average growth, we offer you excellent
development opportunities.


Key job responsibilities
What can you expect as an Account Manager (mfd)?
- As a central contact person, you enjoy providing competent support to our
Sellers (this is done in a time-limited account management approach)
- You constantly monitor the success of your portfolio by means of detailed
evaluations
- You proactively participate in the implementation of trainings, webinars
and conferences
- You work closely with the central teams (i.e. logistics, marketing) to
review the Sellers experience and develop suitable improvement measures
- Through weekly analyses (evaluation and database queries) you check the
success of the Fulfilment by Amazon program and initiate measures to
optimize results if necessary

### BASIC QUALIFICATIONS

- Native level, fluent in German and English (written and spoken) is an
essential requirement
- Some experience in business development, sales andor account management
- Excellent communication and negotiation skills with the ability to
understand and explain complex concepts
- Strong analytical and project management skills
- Sense for new trends and strong customer orientation
- Willing to perform and enjoy making decisions within a highly dynamic
environment
- Ability to adapt to a constantly changing environment
- Very good knowledge of Excel, preferably also knowledge of databases and
CRM tools
- Degree (BachelorMaster), preferably in fields of business administration
economics or comparable courses of studies

### PREFERRED QUALIFICATIONS

- Proven track record maintaining client relationships and achieving
monthlyquarterly SalesAccount Management targets
- Proven experience in conducting business reviews and stakeholder management
(e.g. through contributions within a Subject Matter Expert role)
- Experience in e-commerce or retail is advantageous but not essential
- Experience with databases, SQL and CRM tools is advantageous but not
essential


Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.

mwd