Flummox: Your Opportunity to Shape the Future of E-commerce

At Flummox, we’re on a mission to redefine how brands thrive in the digital marketplace. With a vision to become the leading brand marketer and seller on online marketplaces across Europe and the USA, we’re building a portfolio of beloved consumer brands. Following our recent multi-million alliance with Diethelm Keller Group, we’re building an unstoppable engine for growth fueled by strategic acquisitions, innovative product development, exclusive brand partnerships, best-in-class online distribution and operational excellence.

Your Role

We are seeking a highly motivated and energetic Supply Chain Manager, who will be at the heart of driving operational success. You will manage end-to-end supply chain operations, ensuring products are always available, inventory moves seamlessly, and costs remain optimised. Your leadership will be instrumental in driving efficiency, scalability, and customer satisfaction in a fast-paced, ever-evolving e-commerce environment.

Your responsibilities will include:

• End-to-end Supply Chain Management: Oversee demand planning, procurement, logistics, 3PL, FBA, returns, and compliance in our international supply chain to ensure uninterrupted supply while optimising costs.
• Sales & Operations Planning (S&OP): Lead demand and inventory planning across the international supply chain, collaborating closely with brand management and finance teams.
• Inventory & Procurement Optimisation: Drive efficiency in inventory management and turnover without compromising availability, negotiating and working closely with suppliers, freight forwarders, 3PLs, and Amazon FBA.
• Quality & Compliance: Ensure supplier adherence to SLAs and quality control standards, while navigating international and online marketplace regulations to guarantee compliance across products, packaging, labelling and commercial documentation.
• Cost & Performance Analysis: Continuously analyse and enhance supply chain processes to improve reliability, reduce turnaround times and increase margins.
• Systems, Processes & Reporting: Manage and improve inventory management and database systems, KPI tracking, SOPs, and actionable reporting to ensure visibility, scalability and efficiency across departments.
• Team Management & Building: Lead, mentor, and grow a high-performing supply chain team, fostering a culture of accountability, collaboration, and continuous improvement.
• New Business Integrations: Lead integrations of new products, acquired brands, and new brand partnerships into Flummox’s supply chain.
• Supply Chain SWOT: Monitor industry trends and assess Flummox’s supply chain strengths, weaknesses, opportunities and threats, developing strategies in collaboration with executives.

To succeed in this role you:

• have +5 years experience in international supply chain and procurement for Amazon FBA/e-commerce brands, with extraordinary results (multi-channel e-commerce is a big plus)
• hold a bachelor's degree in supply chain, engineering, business administration, or a related field (master's is a plus)
• are fluent in English and German (Chinese is a big plus)
• are based in Europe
• excel at data analysis, with advanced Microsoft Excel/Google Sheets skills and can deliver actionable insights clearly
• have expertise in Amazon’s ecosystem (FBA, MCF), 3PL systems, and other inventory management systems or ERP platforms
• have strong communication, negotiation, and problem-solving skills in cross-cultural environments with internal and external stakeholders
• have excellent project management skills and are highly organised with a proven ability to manage urgency and drive tasks to completion

• a dynamic, entrepreneurial culture where innovation and ownership are celebrated
• global exposure with opportunities to influence operations across Europe, USA, and Asia
• a high-impact role where your decisions directly shape performance, growth and innovation
• tight collaboration with a high-performing team and cutting-edge partners to create something extraordinary
• work remotely from anywhere in Europe or enjoy the energy of our London office
• competitive salary based on experience, with performance-based bonuses
• 25 days paid annual leave
• full-time contract as employee or contractor based on your preference
• growth potential in an organisation backed by strategic investors and poised for exponential scaling

Founded in 2022, Flummox is redefining how brands thrive in the digital marketplace. With a portfolio of 7 brands, we develop, licence, acquire, distribute and market products online across Europe and USA. Backed since 2024 by Diethelm Keller Group, the world-renowned, multi-billion-dollar brand and distribution company, we are on a mission to become a leader in operating and growing brands online!

At Flummox, we specialise in enhancing brands on online marketplaces. We're an online brand and distribution company with a growing portfolio of owned household brands available internationally. Our goal? Make our brands excel and lead online.

Our skilled team, backed by industry veterans, is focused on combining top-notch operations and technology to transform promising online brands into international leaders on digital shelves.