Apply as an Account Manager (mfd) for the Amazon Marketplace and help usbuild the most customer centric company in the world. We offer you theopportunity to further expand the very successful Fulfilment by Amazonbusiness from our Berlin, Munich, or Hamburg office. As an Account Manager (mfd) you will help Sellers to launch on Fulfilment byAmazon and support them accelerate their business with our logistic solution.You will analyze existing processes and work out improvements, especiallyagainst the background of Seller satisfaction of our service and operationalprocesses. You will also work with various international teams to implementimprovement measures that contribute significantly to the growth of AmazonMarketplace. You have the chance to become part of the future for one of themost innovative companies and help shape its future! Amazon Marketplace helps companies to succees and is constantly reinventingthe e-commerce business. More than two million Sellers, including smallbusinesses, mid-size companies and world-renowed brands, use our servicesalready. Our vision is to be the place where customers can quickly andconveniently find everything they desire to buy. As part of a fast-growing andinternational environment, you will enjoy a high degree of creative freedom ofyour ideas. Due to our above-average growth, we offer you excellentdevelopment opportunities. Key job responsibilities What can you expect as an Account Manager (mfd)? - As a central contact person, you enjoy providing competent support to ourSellers (this is done in a time-limited account management approach) - You constantly monitor the success of your portfolio by means of detailedevaluations - You proactively participate in the implementation of trainings, webinarsand conferences - You work closely with the central teams (i.e. logistics, marketing) toreview the Sellers experience and develop suitable improvement measures - Through weekly analyses (evaluation and database queries) you check thesuccess of the Fulfilment by Amazon program and initiate measures tooptimize results if necessary ### BASIC QUALIFICATIONS- Native level, fluent in German and English (written and spoken) is anessential requirement - Some experience in business development, sales andor account management - Excellent communication and negotiation skills with the ability tounderstand and explain complex concepts - Strong analytical and project management skills - Sense for new trends and strong customer orientation - Willing to perform and enjoy making decisions within a highly dynamicenvironment - Ability to adapt to a constantly changing environment - Very good knowledge of Excel, preferably also knowledge of databases andCRM tools - Degree (BachelorMaster), preferably in fields of business administration economics or comparable courses of studies ### PREFERRED QUALIFICATIONS- Proven track record maintaining client relationships and achievingmonthlyquarterly SalesAccount Management targets - Proven experience in conducting business reviews and stakeholder management(e.g. through contributions within a Subject Matter Expert role) - Experience in e-commerce or retail is advantageous but not essential - Experience with databases, SQL and CRM tools is advantageous but notessential Amazon is an equal opportunities employer. We believe passionately thatemploying a diverse workforce is central to our success. We make recruitingdecisions based on your experience and skills. We value your passion todiscover, invent, simplify and build. Protecting your privacy and the securityof your data is a longstanding top priority for Amazon. Please consult ourPrivacy Notice (https:www.amazon.jobsenprivacy_page) to know more abouthow we collect, use and transfer the personal data of our candidates. mwd