Job Title:
German Customer Support Intern – Bali-Based ☀️ ️

Location:
Canggu, Bali

Type:
Full-time Internship with Long-Term Potential

Overview:

Become part of a mission to shape the future of clean energy and sustainability with EX Venture, a visionary company at the forefront of innovation in these critical sectors. Based in the vibrant community of Canggu, Bali, our team is committed to making a global impact with cutting-edge technological solutions.

We’re excited to offer a unique opportunity for German-speaking Customer Support Interns to join us in a dynamic, forward-thinking environment. Gain hands-on experience while contributing to meaningful work that drives positive global change .

Key Responsibilities:

1. Customer Support:

• Assist German-speaking customers via email, chat, and calls, ensuring a high standard of service.
• Respond promptly to inquiries and resolve issues with professionalism and empathy.

2. Process Optimization:

• Help improve customer support processes for German-speaking clients by identifying inefficiencies and suggesting improvements.

3. Collaboration:

• Work closely with cross-functional teams, including marketing and product development, to address customer feedback and improve user experience.

Who You Are:

• Language Proficiency: Fluent in German and English (written and spoken).
• Customer-Oriented: Strong interpersonal and communication skills with a passion for helping others.
• Problem Solver: Analytical thinker who enjoys resolving challenges creatively.
• Team Player: Comfortable collaborating in a multicultural, fast-paced environment.
• Adaptable: Open to learning and contributing to a variety of tasks.

Why Join Us?

• Live & Work from Bali: Thrive professionally and personally at our stunning Canggu campus while enjoying the rich culture and beauty of Bali.
• Inspiring Environment: Join a community of changemakers and innovators passionate about sustainability and impactful work.
• Professional Growth: Learn from seasoned professionals and gain invaluable real-world experience in customer support.
• Long-Term Opportunities: Strong potential to transition into a full-time role based on your performance.

What to Expect from Your Internship:

• Visa Support: Assistance with visa application and reimbursement after two months.
• Learning Opportunities: Access to the EX Venture Academy to expand your skills.
• On-Site Support: Help with settling in and finding accommodation.
• Workspace: Unlimited access to co-working spaces at Thrive Hostel.
• Discounted Meals: 40% discount on all meals at the Thrive restaurant.
• Unpaid Internship: Please note that this is an unpaid position.

How to Apply:

If you’re ready to bring your skills to our customer support team while living in beautiful Bali, apply today! Send your CV and a cover letter (in English) to research@exventure.co with the subject line “German Customer Support Internship Application.”

Start your journey with EX Venture and make a lasting impact while enjoying the opportunity of a lifetime!