About the role

As a working student in customer operations, you'll dive deep into our operational processes and work directly with our clients. You'll gain valuable insights into the core of our company, and after a quick ramp-up, you will become a valuable contributor to our team.

About us

We strive to be the reliable foundation that powers the businesses we all love. Our goal is to build the go-to platform for hundreds of thousands of small businesses — a trusted resource for marketing, customer engagement, and growth.

You'll be joining a talented team, including Nicolas, Luciana, Cornelius, Nils, and Niels, backed by top-tier investors like PitchDrive and Altitude.

Our Values

We stand for the underdogs and outsiders — the businesses that have always been left behind. We champion those who are often overlooked and underestimated.

Our values reflect this commitment:

• Support the Community: We believe in lifting those around us, empowering the small and the overlooked to thrive.
• Focus on the Essentials: We cut through the noise, prioritizing what truly matters to deliver real impact.
• Move Fast and Consciously: We’re driven by urgency, but always with intention, ensuring that our speed never compromises our purpose.

• Handle support requests from our clients.
• Plan, manage, and execute campaigns in collaboration with our clients.
• Thrive in a fast-paced environment while rapidly scaling your skills and improving our systems.
• Analyze and enhance our current workflows and processes.

Requirments

• You have strong communication skills in German, as well as a basic knowledge of English.
• You quickly grasp new processes and can optimize workflows through your creativity.
• You are capable of multitasking and have excellent skills with digital tools.
• Ideally, you have gained initial experience in customer service and/or other customer-oriented professions.
• You are nearing the end of your studies and are seeking an ideal entry into the professional world.

Why not working at Keaz

Becoming a working student at Keaz is not only a significant opportunity but also a considerable challenge. Familiarity with large corporate structures is advantageous; however, if you depend on such structures, this position may not be suitable for you.

Our work environment is fast-paced and demanding. While it may not suit everyone, we believe it will attract those who thrive in such settings.

Why working at Keaz

At Keaz, you’ll have the chance to join a young, ambitious team and take on responsibility from day one. We offer a workplace in the heart of Berlin, equipped with state-of-the-art technology, regular team lunches.

Join Keaz if your ambition aligns with our vision, and together, we'll take every small business to the next level. Be part of our marketing revolution.