Programmatic Account Manager - EMEA

About us

Broadsign is a global tech leader with a mission to make it easier than ever for media owners, agencies, and brands to harness the power of out-of-home (OOH) and connect with audiences across the globe. Lighting up airports, shopping malls, health clinics, transit systems, and more, our platform powers messaging at the heart of people’s lives. We believe in a world where digital and real-life experiences collide. Where campaigns drive growth, build excitement, and prompt innovation. Where digital interactions inspire conversations and connect communities. Where bold creativity inspires bright ideas.

We are looking for a Programmatic Account Manager to join our dynamic Programmatic Success team and help drive the continued growth of pDOOH.

If you are motivated, creative, and eager to join a globally connected team, then we want to talk!

This is a remote position within Germany where you will support our businesses in EMEA and Asia!

About the role :

As a Programmatic Account Manager, you will be taking full responsibility for supporting our EMEA sales team during pre & post-sales activities, from RFP responses and media planning to managing delivery & pacing of campaigns as they activate. Day-to-day activities include:

• Support the RFI/RFP process to land new accounts across all buyer demand (managed & self-serve) in the assigned region
• Craft effective responses to RFPs and inventory requests, including robust media plans, campaign design, and best practice recommendations
• Work closely with Sales to identify strategies to grow existing accounts
• Manage the campaign launch process from start to finish, inclusive of strategy recommendation, proactive pacing &, optimization, upsells, troubleshooting and delivery of post-campaign performance reporting
• Utilize Salesforce to ensure all campaign information is accurate
• Leverage a deep understanding of Broadsign’s DSP & SSP, including 3P DSP integrations to communicate best practices for campaign effectiveness
• Proactively use data, trends, market insights, and logic to develop strategic, tailored campaign recommendations and upsell opportunities for continued success
• Work with cross-functional teams for deal creation, ensure inventory availability, and surface feedback to drive platform & feature enhancements

What you need to perform in this job :

As a client services pro, you’re comfortable managing and growing accounts and are able to prioritize effectively. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are leading a platform demo or consulting with an agency team on strategies for success. You’re a self-starter, always looking for ways to improve the status quo.

• Previous Programmatic Ad Ops, Programmatic Trading, or Account Management experience at either a DSP, publisher, or agency (you excel at being the key point person and expert that the sales team & customers rely on)
• A deep understanding of digital programmatic ecosystems (DSPs, SSPs, RTB landscape) and/or digital-out-of-home (DOOH)
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
• A solutions-oriented attitude, getting satisfaction from finding optimal solutions to meeting client needs & objectives
• A flexible, quick, and Organized approach to your work; you can manage multiple tasks and perform well under pressure
• A natural inclination to be meticulous & thorough, with a positive ‘can-do’ attitude
• Able to conduct business conversations (oral and written) in English and speaking another language is an asset

But, more importantly, you’re the kind of person who:

• Is passionate about programmatic emerging markets and DOOH advertising; the word ‘Programmatic’ doesn’t intimidate you!
• Consider themselves to be ‘tech-savvy’
• Likes to have your ideas heard and contributions recognized; you will work closely with the entire global Broadsign programmatic team and have the opportunity to share feedback with product & influence outcomes directly
• Enjoys laughing and having fun at work – because we do a lot of this!

What we offer:

• A fun and dynamic work environment with plenty of opportunities to evolve and stay challenged
• Competitive vacation time and extra paid time off during the Holidays
• Health & wellness program: 500€ annually towards health, fitness, or wellness expenses
• Parental leave top-off
• 2 volunteer days per year
• Ongoing opportunities for professional development and educational assistance