About TCL:

Founded in 1981, TCL Electronics (HKSE stock code 01070) is a leading consumer electronics company with 25,000 employees in 78 countries. The group, which specialises in LCD televisions, is the world's second largest. TCL Electronics has developed highly specialised expertise, favouring vertical integration, i.e., the manufacture of its products from A to Z. TCL's slogan, "The Creative Life", sets the tone.

Present in Europe since 2007, TCL is currently in 11 European countries, including France, the UK, Italy, etc. Our 175 employees (and counting) are involved in the development and daily life of TCL in Europe. We ensure their well-being by offering them a working environment that encourages them to take initiatives. The development of our team is of great importance to us. Our managers make sure that each one of our employees has the opportunity to take on more responsibility if they wish to do so. Well-being, listening, and equal opportunities are important to us.

Good reasons to join us:

Our values:

WORK HARD PLAY HARD: Challenge, Good atmosphere, Conviviality, Regular collaborative events (Christmas party, Halloween party, Birthday party, Coffee and Lunch regularly offered by the company)

REWARDS: Employee of the year

GROW TOGETHER, GROW BETTER: Training opportunities, Professional and Personal development

TEAMWORK: Autonomy, Adaptability, Empowerment, Flexibility

TRANSPARENCY : Communication, Feedback

DIVERSITY : Multiculturel, Cosmopolitan

For more information, we invite you to look at www.tcl.com

We are currently looking for Retail Manager DACH to join our German team!

Job responsibilities:

Account Management

• Serve as the main point of contact for assigned key accounts, managing day-to-day interactions and developing long-term relationships.
• Develop and maintain a deep understanding of each client’s business, goals, and challenges.
• Ensure high levels of client satisfaction by proactively addressing issues and providing timely solutions.

Sales Growth and Revenue Optimization

• Develop and implement tailored sales strategies to drive revenue growth for each account.
• Identify upselling and cross-selling opportunities to expand account potential and increase average order value.
• Partner with accounts to optimize product listings, pricing strategies, and promotional efforts to maximize sales performance.

Strategic Planning and Execution

• Collaborate with clients to plan and execute strategic initiatives, such as seasonal promotions, product launches, and advertising campaigns.
• Analyze account performance data, industry trends, and market insights to recommend and implement strategies that support account objectives.
• Regularly review and adjust strategies to respond to shifts in market demand, competitor actions, and client needs.

Performance Monitoring and Reporting

• Track key performance indicators (KPIs) such as sales revenue, conversion rates, return on investment (ROI), and customer acquisition costs for each account.
• Prepare detailed reports on account performance and present findings to clients and internal stakeholders.
• Use data analysis to drive improvements and optimize account activities, ensuring maximum ROI for both the client and our platform.

Negotiation and Contract Management

• Negotiate contracts, terms, and pricing agreements that align with business goals and ensure profitable partnerships.
• Handle contract renewals and maintain updated agreements with existing accounts, adjusting terms when needed to support mutual growth.
• Stay up-to-date on market trends, competitor pricing, and customer preferences to negotiate effectively.

Collaboration with Cross-Functional Teams

• Work closely with the marketing, product, and logistics teams to coordinate account-related initiatives and ensure alignment with business objectives.
• Liaise with customer service to resolve account-specific issues and maintain high standards of service.
• Coordinate with technical teams to maintain accurate product listings, inventory updates, and digital assets.

Qualifications:

3+ years of experience in key account management, sales, or business development, preferably in eCommerce, retail, or a related industry.

Experience working with Amazon or Otto platforms, with familiarity in platform operations, guidelines, and resources, is a plus.

Strong analytical skills and proficiency in using eCommerce analytics tools, CRM platforms, and MS Excel/Google Sheets.

Excellent communication skills, both written and verbal, with the ability to build rapport and influence clients.

Sales-driven mindset with a proven track record of meeting or exceeding revenue targets.

Negotiation skills to handle complex contract discussions and pricing strategies effectively.

Strategic planning ability to devise tailored solutions and growth strategies for each account.

Attention to detail and problem-solving skills to address client needs efficiently. Familiarity with eCommerce platforms, marketplaces, and digital marketing best practices is a plus.

Flexible, with strong independent thinking skills and the ability to coordinate and mobilize resources across teams.

What we offer

Permanent contract, full time

Possibility to learn and grow in international environment in fast growing company

Salary Range: 65 000 Euro– 80 000 Euro.

Location: Germany