Join Our growing Team in Germany! Account Manager (German and English Speaking) Wanted

Location: Frankfurt | Hybrid / Remote Options Available

About the Role

As an Account Manager, you will be the primary operational point of contact for our corporate clients and relocation management companies. You’ll ensure seamless delivery of our relocation and destination services, making a meaningful impact on our clients’ global mobility programs.

What You’ll Do

• Build and nurture strong relationships with key contacts at existing and new clients
• Serve as the first point of contact, handling service initiations and collaborating with local offices
• Act as a subject matter expert on relocation programs and processes
• Keep corporate account profiles updated and accessible for managed relationships
• Train relocation managers to ensure consistent service delivery across all offices
• Respond to ad-hoc inquiries and collaborate with colleagues and managed accounts
• Oversee reporting requests and invoicing processes
• Resolve client issues in line with escalation procedures
• Monitor account quality scores and establish best practices in collaboration with stakeholders

What We’re Looking For

• Experience: At least 1 year in relocation and destination services
• Skills: Exceptional communication, relationship-building, and problem-solving abilities
• Attributes: A proactive approach, positive attitude, and the ability to work independently
• Adaptability: Quick learner who thrives in a dynamic environment with multiple tasks
• Leadership: Strong organizational skills and the ability to motivate others
• Languages: Fluency in both English and German

What We Offer

• Be part of an international and multicultural team that reinvents global mobility and exceeds customer expectations.
• Work in a future-oriented company focused on innovation and digitalization.
• Enjoy a dynamic environment with diverse customers and services.
• Take advantage of structured onboarding and ongoing training for your personal and professional development.
• Collaborate with a team that values teamwork and cross-functional learning opportunities.

About Us

Operating in 7 countries, we provide comprehensive relocation solutions for expatriates and international companies. From pre-hire orientation tours and home searches to school enrollments, immigration, and settling-in services, we handle it all. Our offerings also include corporate housing solutions, furniture rental, and international move management. With a team of 150 talented professionals, we pride ourselves on our innovative mindset, continuous improvement, and commitment to exceeding customer expectations.

Application Process

Interested? Submit your CV and let us know why you’re excited about this role. After an initial review by our in-house recruiter, successful candidates will be invited to interview with their future team and line manager.

We can’t wait to meet you and explore how you can contribute to our growing team!