Field Application Specialist ICP/MS

Germany

Up to €60.000 + company car + bonus + benefits

Are you passionate about analytical services and solutions? Join our tight-knit team as a Field Application Specialist ICP/MS. This role offers an exciting opportunity to work with cutting-edge technology and support customers in achieving their scientific goals.

The company

Global analytical services and solutions provider, offering a broad portfolio of spectroscopy, molecular spectroscopy, and chromatography instruments, consumables, and reagents.

Purpose

As a Field Application Specialist, you will provide pre-sales support to Account Managers, deliver specialist product line and breakthrough application/method solutions, and lead internal trainings for Sales and Service personnel. You will also support customers post-sales with application and product knowledge, and assist field service in solving instrumentation issues related to applications.

Key Responsibilities

Pre-Sales Support:

• Develop value proposition collateral and new sales tools.
• Nurture and develop Key Opinion Leaders (KOL) at the regional level.
• Continuously learn and expand your scientific network.
• Provide technical competitive intelligence and content for marketing collateral.

Demo Management:

• Plan and manage high-quality demonstrations.
• Provide technical expertise to local sales teams.
• Manage demonstration reporting and inventory.
• Ensure lab management adheres to safety and environmental procedures.

Sales Excellence:

• Improve sales execution and prospect conversion rates.
• Support Account Managers in opportunity ranking and customer expansion.
• Assist in tenders and customer quoting processes.
• Develop sales professionals’ skills for demos and independent selling.

Post-Sales Excellence:

• Serve as the main point of contact for applicative questions.
• Provide technical and applicative advice to customers.
• Conduct advanced level training for customers.
• Collaborate with the field service team to solve customer application problems.

Qualifications

• Master’s degree in relevant science disciplines (PhD preferred).
• 3 years of experience as a Field Application Specialist or related role.
• Strong practical experience in inorganic mass spectrometry (Quadrupole-ICP/MS).
• Field sales and support experience
• Valid driver’s license and willingness to travel (approx. 50%).

Preferred Skills

• Practical experience in the application of ICP/MS, ideally in the semiconductor area.
• Recognised experience in customer and business-focused activities.
• Strong communication, collaboration, and organizational skills.
• Ability to design and lead internal and external trainings.
• Fluent in German and English.

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If this job sounds like a great fit, then please apply right away to be considered.