Zum Hauptinhalt
Gratis Absolventa-Gutscheinheft
Ähnliche Jobs
Masterschool

Junior Academic Success Manager (German-Speaking)

Berlin
  • Neu
  • Veröffentlicht am 09.01.2025
  • Festanstellung

About MasterschoolFor some people, education is a job. For us, it’s our obsession. Masterschool is on a mission to build the world’s largest school by providing everyone the opportunity to create a rewarding career. We’re a global network of success-based schools led by industry leaders. Our immersive online training programs provide you the skills and training to build a career in tech. Masterschool programs consist of mentorship, professional guidance, and a robust industry network. We’ve raised a $100M seed round from leading venture funds and we’re just getting started.About the RoleWe are seeking a dedicated and empathetic Academic Success Manager to take complete ownership of the student journey in one of three domains: Software Engineering, Data Analytics, or Cybersecurity/IT. In this role, you will be the primary point of contact for a group of students, ensuring they remain on track, engaged, successful and happy throughout the program. By providing personalized support, guidance, and interventions when necessary, you will play a key role in helping students achieve their academic and career goals.Key ResponsibilitiesStudent Journey Ownership: Take full responsibility for the success of a group of students, guiding them through their entire program experience and ensuring they are fully prepared for their future careers.Account Management: Serve as the primary point of contact for your assigned students, addressing any issues or concerns they encounter throughout the program.1:1 Student Meetings: Conduct weekly one-on-one check-ins with students (via Zoom) to monitor their progress, offer support, and provide feedback on their performance.Progress Monitoring: Track and evaluate student academic achievements and milestones, with a focus on ensuring they are on track to become career-ready.Retention & Satisfaction: Monitor student retention and satisfaction levels throughout the program, identifying any potential risks and working to improve the overall student experience.Intervention Support: Provide timely interventions in cases where students experience academic challenges, loss of progress, or difficulties completing the program.Success Strategy: Collaborate with the Academic and Support teams to ensure every student has the support they need to succeed, from mock interviews to job search preparation.QualificationsMust-haves:Strong interpersonal and communication skills, with the ability to build trust and rapport with students.Excellent organizational skills, with the ability to monitor and track the progress of multiple students simultaneously.Demonstrated ability to provide guidance and interventions to help students overcome academic or personal obstacles, or in working in a customer/people-facing role.A passion for education and student success, with a deep commitment to helping students achieve their goals.High-level German and excellent English language skills.Full-time on-site work from the office in BerlinNice-to-haves:Proven experience in academic advising, student success, or a similar account management role, preferably in an educational or training environment.Basic domain knowledge in Software Engineering, Data Analytics, or Cybersecurity/IT, with the ability to understand and guide students through their academic journey in the relevant field.If you are passionate about making a tangible difference in people’s lives and thrive in a fast-paced, collaborative environment, Masterschool is your platform to excel. Let’s together ensure that every student not only dreams of a great future but also achieves it.

Standort

Masterschool, Berlin