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Connecting Experts Software Field Application Engineer
Munich
Veröffentlicht am 06.09.2024 Festanstellung
Software Field Application Engineer

KEY RESPONSIBILITIES:

  • Lead technical meetings with customers to introduce new products and resolve technical issues.
  • Collaborate with customers, adhering to their specific workflows and practices.
  • Present product roadmaps, features, and value propositions to customers.
  • Monitor project progress and proactively address customer requests.
  • Identify and communicate both current and future customer needs and technical requirements.
  • Coordinate with development and quality teams to meet customer requirements.
  • Provide technical support throughout the product lifecycle, from initial promotion to the end of production.
  • Handle testing, debugging, delivery, guidance, and documentation of software deliverables.
  • Manage software deliverables, including device drivers or libraries in environments like bootloader, Hypervisor, QNX, Linux, Android, primarily using C programming language.
  • Offer technical support both remotely and on-site at customer locations.
  • Collaborate closely with other hardware/software FAEs, marketing, and engineering teams globally to resolve customer issues.
  • Conduct training sessions for sales and marketing staff on product technology, processes, packaging, and systems.
  • REQUIRED PROFILE:

    • Master of Science degree or equivalent in electronics, physics, or a related field.
    • 5-10 years of technical experience in the semiconductor industry, ideally in SoC software development or customer support.
    • Experience with embedded systems, C programming language, device drivers, or middleware in Linux/Android.
    • Familiarity with bootloaders, secure boot or secure OS, Hypervisor, or virtual machines.
    • Experience with automotive hardware and board bring-up activities.
    • Proficiency in Bootloader, QNX, Yocto, C++, Python, and Java is highly desirable.
    • Experience with Agile methodologies, DevOps, and CI/CD practices is a plus.
    • Ability to work independently with minimal supervision.
    • Assertive, adaptable, and creative mindset.
    • Strong customer focus and ability to work effectively in a multicultural environment.
    • Excellent presentation skills with the ability to communicate persuasively and professionally.
    • Strong written and verbal English skills; additional languages are advantageous.
    • Experience in the automotive semiconductor industry is a significant plus.
  • Standort

    Connecting Experts, Munich

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