Account Manager Area GermanyAbout usWe are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.About MaritimeWe help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units. As a partner to the industry, we offer services in testing, certification, training, and technical advisory through the energy value chain. That means we’re continually investing heavily into R&D for new services and solutions while proactively assessing what the industry needs today and tomorrow.About the roleLocal Unit & Position DescriptionWe are looking for an Account Manager (AM) for Area Germany, based in the Hamburg or Bremen area, with the potential to develop into a Key Account Manager role over time.The AM will report to the Area Business Development Manager and be part of the business development team. The AM owns and coordinates the customer relationship for assigned accounts, being responsible for driving business development for DNV Maritime’s service portfolio for ship owners and managers located in the area. You will be the primary liaison around commercial matters, delivering professional services to ensure customer satisfaction, supporting DNV’s Maritime business objectives and delivering sustainable value and commercial return.ResponsibilitiesEnsure regular interaction through various marketing and communication channels with assigned accounts to maintain long-term business relationships and meet customer expectationsIdentify and follow up on leads, opportunities, and quotationsKeep an overview of current contracts and initiate adequate actions to ensure the continuity of business relationshipsIdentify promising assigned accounts to be further developed into Key AccountsReview and analyze customer satisfactionCoordinate technical support between our customers and our expert organization and follow up pro-activelyConsistently increase DNV’s share of wallet with the customers and actively pitch them to the customer basePositively contribute to DNV’s online presence by active usage of relevant platforms such as LinkedInAbout youPersonal qualitiesSelf-driven and highly engaged, with the ability to motivate othersExcellent communication and influencing skills obtained in a sales/customer relationship management environmentHigh level of personal impact and energy with evidence of dealing with constraints in achieving deliveryInspired by taking ownership and working in a global networkDemonstrated capacity for continuous learning on the jobCompetence needsEducated to a technical standard, preferably with a degree in Marine Engineering or Naval Architecture, or with a commercial background and technical expertise in the shipping industryProven knowledge of the Maritime sector and its competitive environmentExperience in sales of technical services, sales administration, or customer serviceDemonstrated commercial awareness and customer-centricityIT savvy with expertise in all MS Office applications and CRM softwareFluent business German and EnglishAbility to travel domesticallyWe offerThe right candidate will enjoy working with a highly engaged team in an environment where trust, teamwork and innovation are core values.Be part of an innovative environment where you can influence the future while maintaining our core strengthsWork with dedicated and competent colleaguesHave a flexible work schedule with high autonomyMeet demanding customers at various levels of their organizationsHave the chance to try out new things and continuously grow within your field of expertise and beyondNational and international career development opportunitiesLocal conditions applyLocation: Hamburg or Bremen areaBitte bewerben Sie sich direkt über den Monster-Bewerben-Button.Please upload your CV and cover letter in our application tracking system. All documents should be in English. Applicants without this information will not be considered.DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinion. Diversity is fundamental to ou...