As (Junior) CRM Manager (human) your main tasks will be:

• As part of our performance marketing team and creative mind you are responsible for developing campaign ideas, product surveys, emails to existing customers and print mailings.

• You create graphic briefings, marketing emails and Whatsapp newsletters.

• You strategically develop our subscription model, improve direct customer communication with our most loyal customers and improve customer retention.

• You set up weekly reports, regularly analyze the customer journey and draw the right conclusions from the KPIs available to you.

• You work every day to improve the repurchase rate through personalized campaigns and increase the Customer Lifetime Value (CLV).

• You take on responsibility and your own projects, such as further lead generation in four languages and six countries.

• You are responsible for managing internal and external service providers.

If you are passionate about sustainability and highly motivated to help create a better, cleaner world, then we already like you a lot.
If you also have a very proactive and hands-on approach to work, enjoy collaborating with other people and have an all-around positive mindset towards challenges, then we kind of have a crush on you.

If you additionally have the following skills and experience, then we really think this could be the beginning of a great love story.

• You have successfully completed a degree in business or economics with a focus on marketing, business informatics, media science or communication science.

• Ideally, you have already gained some relevant work experience in CRM or performance marketing in a start-up / e-commerce environment.

• You have a very good command of language and a high degree of initiative and commitment.

• You have good analytical skills, enjoy working with numbers and have already gained experience with common analytics systems and KPIs.

• You have a strong affinity for IT systems: Very good knowledge of common Microsoft Office applications, especially Microsoft Excel is a must.

• Initial experience with a CRM tool (preferably EMARSYS) is an advantage.

• Your independent, structured and reliable way of working and your ability to work as a team player round off your profile.

• You have a very good knowledge of German (C2) and good written and spoken English (B2). French and/or Italian are a plus.

We want to change the world – together with you! We create excellent everyday products that help people reduce their ecological footprint. In 2020, we launched our cleaning tabs. Since then, our reusable, refillable household & personal care products have already saved more than 15 million plastic bottles and thousands of tons of unnecessary CO2 emissions and chemicals. By the way, since 2023, we are a certified B Corp. And with your help, we want to take everdrop to the next level. Come join our mission – towards our goal to make sustainable living so easy that it becomes the new standard in our society.

• varied, meaningful and purpose-driven work

• great team spirit and regular team events

• a beautiful, bright, spacious office near the Isar river

• an outdoor fitness facility at our office (for use at anytime

• special rate for EGYM Wellpass membership

• free vegan lunch once a week

• a monthly voucher of 30€ for everdrop products

• family & friends discount codes for everdrop and our sister companies in Startups for Tomorrow

• FutureBens & corporate benefits membership

• flexible working hours 

• 30 days of paid leave plus Christmas Eve and New Year's Eve off

• additionally 2 days of paid leave per year for your own personal environmental or community projects (“Green and Social Impact Days”)

• your own MacBook as long as you work at everdrop

At everdrop, we want to live a culture of inclusion, diversity and equal opportunities. The commitment to make a difference is part of all our daily actions. Most of all, we want to foster a spirit of awareness – for the planet as well as other people.
One example of how we want to raise awareness for each other in the workplace: Our menstruating colleagues can take “Power Days”, additional day(s) of paid leave, if they suffer from period pains – no questions asked. Another example: Our “Green and Social Impact Days” are two additional days of paid leave per year, which you can dedicate to your own personal environmental or community projects.
We aim to be as mindful and aware as possible in our hiring process. We treat everyone equally, regardless of origin, gender, religion, age, appearance, language, culture, nationality, marital status, sexual orientation or disability.

We are definitely not perfect – but we want to get better every day and learn new things with every step. After all, that’s what any journey is about. Wanna come along?

Denise Grant

Talent Acquisition Manager

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