Assists in learning and development initiatives which may include training development and delivery, event planning, and working within the learning management system

Assists in the preparation and coordination of various reports and initiatives

Assists in project management activities including project planning, research, data collection, and report preparation

Works on and manages assigned improvement projects which may include the facilitation and use of tools and techniques that promote continuous improvement

Effectively organizes and prioritizes multiple assignments and projects

Provides professional level support to Organizational Development and performs skilled administrative, operational, and consulting duties (e.g. conducts and analyzes research, program development, project management/coordination, sharing best practices, and conducts focus groups)

Makes both formal and informal presentations to staff members, officials, and the general public

Maintains current knowledge of city administrative procedures

Perform other duties as assigned

Help maintain the internal website

Create internal marketing materials

Good customer service practices and principles

Best practices for working with data

Proficiency in Microsoft Word, Excel, and PowerPoint

Continual attention to detail: must be able to work in a fast-paced environment with demonstrated ability to prioritize duties and juggle multiple competing tasks and demands

Ensuring outstanding customer service

Communicating diverse content and responding effectively, both orally and in writing

Using a computer and utilizing Microsoft Office applications, including advanced word processing/desktop publishing, Excel, and PowerPoint skills

Microsoft Power BI, Visio, and or survey platform skills helpful

Reading, analyzing, and interpreting procedure manuals, reports, memos, correspondence, and other documents

Data analysis and problem-solving

Defining problems, collecting data, establishing facts, and drawing valid conclusions

Effectively articulating and presenting information to management

Using independent judgment in achieving assigned objectives

Accurately recording and maintaining records

Must be comfortable speaking with new people in person, via telephone, and through e-mail communication

Strong interpersonal skills: the ideal person for this job would be a team player, personable, professional, upbeat, and energetic, takes initiative, uses tact and diplomacy

Work with minimal supervision and direction

The internship will consist of 20 hours per week.

The duration of the internship is anticipated to last from August 19, 2024, to December 18, 2024. The last 2 weeks will be flexible to allow time for finals if needed.

Deadlines and schedules will be developed with the student and supervisor.

Dependable transportation is needed.