• Domain Experience: Telecom CVM Technology
• Position: Manager/Senior Manager
• Languages: German and English (mandatory)
• Key Requirements: Strong understanding and connections with customers in the European region

Education/Experience Required

• B.Sc. in Computer Engineering or Information Technology
• 5-10 years of Experience in Front End Pre-Sales Role and in marketing automation, CRM, and CVM domains.
• The candidate should be based in Europe and capable of communicating and presenting in at least one European language. (Preferably German)
• Deep Understanding of Telecom business and technology landscape (Big Data, Analytics Space, CVM Space, CEM Space, VAS Space, OSS/BSS Space). Desirable to have exposure in other b2c service verticals such as Banking & Financial Services, Utilities, Transportation etc.
• Up to date with the technologies, solutions and trends in CRM and Digital Marketing. Good understanding of Machine Learning and Developments in the AI world.

Responsibilities

• Understanding Client Requirements (Stated & Latent Needs) and related competitive landscape, in the areas of CRM, CVM, Martech and customer-facing digital transformation.
• End to End-to-end solution Proposal Creation by coordinating with internal teams like Bids & Proposal, Product Management, System Engineering and Enabling Services (Technology & Marketing Consulting).
• Creating Vivid Presentations, Documentation, and Use Cases to demonstrate solutions using the company’s products to meet Clients & Requirements and business objectives.
• Creating a business case that demonstrates the value of the proposed solution along various dimensions for the prospect and ensures a profitable contract with positive cash flow for the company. Constructing competitive positioning and business cases to establish the USP of the proposal.
• Obtaining mindshare of CMO, CIO, CTO, VP Business Intelligence, CRM Heads and all the User Teams and functional Teams through presentations, discussion and clarifications
• Construct proposals combining software products and enabling services (technology and marketing) with clear scope and commercials and obtain internal approvals.
• On the Scope of the Proposal right from the Sales Cycle to the Project Cycle
• Owner of Entire Bids & Proposal creation including Legal, Commercials, GCC/SCC, Third third-party component Synergy and its Documentation (Third Party Partner is not owned by the prospect)
• Coordinate internal Cross-Functional Work, especially in case of RFI/RFP/RFX, Tender, etc. and track that along with respective Bids & Proposal Teams
• Will be the owner of all the clarification rounds and to update the proposal with all revisions and will be responsible for the Repository
• Weekly pre-sales activity reporting and value proposition mapping for each opportunity.
• Share knowledge on the customer, competitors and the market to the product teams.

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