(Junior) Payment Manager (f/m/x) with focus on fraud detection
Exmox, headquartered in Hamburg, is an innovative AdTech company dedicated to crafting the next generation of performance marketing products. Our mission is to seamlessly connect advertisers with their most valuable users through our proprietary products. What sets us apart is our unique business model, centered around rewarding users for testing and actively engaging with our clients' products.
At Exmox, we take pride in our dynamic approach and client portfolio, counting some of the industry's largest mobile gaming companies among our valued clients. As we navigate the exciting scale-up phase, we are actively seeking ambitious individuals who are passionate about contributing to our growth.
Are you ready to make a meaningful impact? Join our expanding team and play a vital role in shaping the future of performance marketing. Together, let's explore new frontiers and redefine the possibilities in this dynamic industry.
Tasks- You are responsible to screen our user base and payment requests, detect fraud and take actions accordingly
- You understand the importance of fraud prevention and the impact on our business
- You work closely with customer support to help resolving tickets
- You detect and flag recurring fraud patterns and work together with the product and tech team to implement new detection measures
- You generally understand how our industry works, develop a feeling for possible loopholes and know how to minimize them
- You are able to quickly adapt to the dynamics of the market and to new technologies
- Analytical and critical thinking skills paired with affinity for numbers and data
- 1-2 years of general work experience, experience in fraud management is a plus, but not a must
- Ability to learn quickly and adopt new concepts, confidence in handling Excel
- A proactive, thorough and independent way of working
- You are enthusiastic about mobile games and online topics
- High level of interpersonal skills and excellent communication skills
- You are fluent in German, English is a plus
- Work Life Balance
We value rest and work life balance, we offer you 30 days of paid vacation days
- Commuter Benefits
We provide you with public transportation tickets
- Professional Development
We support you in deepening your skills and provide you an annual education budget of 1.500€
- Workation
Combine Vacation with work: we offer annual workation opportunities
- Gym membership - Wellpass
With Wellpass you can use more than 7000 Spas/ Gyms/ etc. in Germany
- Catering
We offer monthly team lunches, daily fruits and vegetables and every beverage you could wish for
- Flexibility
Benefit from flexible working hours and working from home
- Diversity
We are an international team of talented people with different cultural backgrounds
- Fun and Games
We have a big socializing area to make room for having relaxing activities within the working day
- Desk Setup
Wherever you work, we will provide you with your workspace utensils
Please note: this is not a remote only position, we offer you a flexible hybrid model here in Hamburg, Germany :)
We’re just at the beginning of what's possible. We'd love to welcome you aboard our team.
This fits your ideas exactly or you're still unsure if it's really the right fit? Feel free to contact Julia and together we will find out. :)
Welcome! Bonjour! Selam! Olá! Hej!
we are exmox - a Hamburg based mobile marketing agency, connecting advertisers with their highest value users through our owned and operated apps. We created an innovative business model that focuses on rewarding users for testing and engaging with the apps of our clients. Our products are available in DACH, US, UK & Canada.
Right now round about 60 employees from all over the world are working here with us in Hamburg. We are a divers & funny team, always looking for new talents to join us. Looking forward to meeting you!