Amazon Freight allows both small and large businesses to use Amazon to
transport products in bulk across Europe. This is an innovative technology-
driven service currently growing rapidly in Europe. Amazon Freight is part of
the Amazon Transportation Services organization responsible for many of
Amazon’s best-in-class logistics and transportation operations.

We are looking to hire for an Account Manager position, responsible for
developing our strategic portfolios through relationship building, engagement
activities and ensuring a great customer experience. This individual will
analyze market data to identify trendsopportunities to grow their account
portfolio and utilize an extensive network of relationships with the relevant
industry to gather market intelligence, and execute on business development
opportunities. The successful candidate will be results driven, highly
analytical, customer obsessed, and ready to roll up the sleeves to grow this
business.

Key job responsibilities

• Nurture and grow an existing portfolio of strategic shippers and achieve

volume goals with best-in-class service

• Maintain a high level of engagement from strategic customers and

proactively identify the challenges they are facing

• Build relationships with key stakeholders across the portfolio
• Be the voice of the customer to guide product development and iterations
• Identify and lead complex projects or initiatives to solve customer pain

points and improve experience

• Communicating ideas effectively, both verbally and in writing, to all types
• f audiences and not limited to writing narratives, business cases and other

strategic documentation

• Lead by example and coach other team members to ensure success as a team

A day in the life

You’ll be based at one of our sites. Being on site allows you to stay close to
every part of the delivery process and means you have visibility of everything
to guide our logistics partners. You’ll look after all elements of our partner
relationships, from getting the contracts in place to keeping track of
performance.

This role is all about clear communication. You’ll be in daily contact with
the partners you manage to make sure they have everything they need to carry
out deliveries on time.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service
(ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays
a central role in our success. Using air, sea and road transport, as well as
sortation centres equipped with the latest technology, you’ll help Amazon’s
transport run at maximum efficiency. Our team captures data and uses it to
drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise
of our people to get packages to their destination – quickly, conveniently and
sustainably.

Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services in
Europe.
Amazon Freight allows external businesses (shippers) to use Amazon’s
transportation technology and network to transport products in bulk across
Europe. This is an innovative technology-driven solution for the logistics
needs of small and large businesses and is scaling rapidly as an offering.

### BASIC QUALIFICATIONS

• Bachelors degree or equivalent
• Experience using data and metrics to determine and drive improvements
• Experience in business development, partner development, sales or alliances

management

• Experience in driving end to end delivery, and communicating results to

senior leadership

• Experience in stakeholder management, dealing with multiple stakeholders at

varied levels of the organization

• Experience setting up and managing a sales pipeline
• Experience with sales CRM tools such as Salesforce or similar software
• Proficient in English and German languages

### PREFERRED QUALIFICATIONS

• - Proficiency in written and verbal in European languages (French, Italian,

Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.

mwd