Amazon has built a reputation for excellence withrecent examples of being named the #1 most trusted company forcustomers. To deliver on this reputation for trust the MarketplaceAbuse team is tasked with identifying and preventing abuse for ourcustomers and brand owners worldwide. Our growth requires leaderswho move fast, have an entrepreneurial spirit to create newsolutions, have an unrelenting tenacity to get things done, and arecapable of breaking down and solving complex problems. Job ID:2809100 | Amazon Deutschland Services GmbH - A11 Aufgaben TheEscalation Management and Prevention (EMP) team designs andimplements policies, tools and technology innovations to protectcustomers. Our team is looking for leaders to take ownership ofthese various areas and deliver on critical and high visibilityprojects. We are looking for a Risk Manager to manage critical andhigh impact global events and escalations. The ideal candidateshould be passionate about helping us ensure that customers maymake great purchase decisions and that brand owners and sellersusing Amazon are successful listing and selling their products.Your decisions are not only fundamental to helping protectcustomers and sellers but will help maintain the health of theAmazon catalog and product listings ecosystem. - The idealcandidate has a proven track record setting program strategy todeliver results. - Lead and support teams in responding to,investigating, managing and resolving high-impact incidents andescalations around product authenticity (counterfeit, trademark,copyright) and safety issues. - Take leading role in drafting andpresenting deep-dive documents, including responses to seniorexecutives and Correction of Errors (COE) reports. - Analyzeexisting policy and process gaps, and develop solutions to closethem. - Own and/or manage projects designed to improve operationaland process efficiency. This will include accessing and analyzingdata and working extensively with external teams. - Closely monitormedia and global events to anticipate and mitigate potential risks.Be comfortable using data to analyze trends, predict and fixproblems before they happen. · Use high-level judgment to own ourmost complex enforcement decisions. Amazon.com is an EqualOpportunity-Affirmative Action Employer – Minority / Female /Disability / Veteran / Gender Identity / Sexual Orientation ProfilBASIC QUALIFICATIONS - Bachelors degree or equivalent - Experienceworking in fraud or compliance organizations - High level ofintegrity and discretion to handle confidential information -Strong enthusiasm to provide superb customer service to executiveleadership and other key stakeholders - Demonstrated analytical andquantitative skills to use hard data and metrics to back upassumptions and develop business cases - Excellent writtencommunication skills - Demonstrated ability as a critical thinkerwith the vision to work both tactically and strategically -Experience working with cross departmental teams with provencollaboration skills PREFERRED QUALIFICATIONS - Most investigationswill be in English language, however language skills in oneadditional language is preferred: German, Italian, French, SpanishWir bieten Amazon is an equal opportunities employer. We believepassionately that employing a diverse workforce is central to oursuccess. We make recruiting decisions based on your experience andskills. We value your passion to discover, invent, simplify andbuild. Protecting your privacy and the security of your data is alongstanding top priority for Amazon. Please consult our PrivacyNotice to know more about how we collect, use and transfer thepersonal data of our candidates.