Intro The UAI group of companies providesmarket-leading local and cross-border debt collection services formunicipalities (local governments) and private companies in thefield of traffic-related late fees and administrative chargesthroughout Europe. In recent years, we have become one of theleading specialists in the international identification of affectedvehicle owners and the recovery of unpaid charges. In our officesin Eggenfelden (DE), Budapest (HU), Oradea (RO) or remote we arelooking for a full-time Junior Application Support Enigneer(m/f/d). Tasks - Assist in providing second-level support for ourcase management software - Help troubleshoot and resolveapplication issues reported by users - Collaborate with thedevelopment team to identify and fix bugs - Monitor applicationperformance and report issues - Assist in the deployment andconfiguration of software updates - Document support processes andmaintain accurate records of issues and resolutions - Participatein training sessions to learn about application features and bestpractices - Support change management processes, includingdocumenting changes, assessing impacts, and ensuring propercommunication and implementation - Service Provider management,escalating issues to the provider - Provide on-call support asneeded Requirements - Successful study of (business)-IT;alternatively similar vocational training - Basic knowledge of SQL,databases, and scripting languages - Good communication andinterpersonal skills - Experience in dealing with service providers- Affinity to business applications and processes - Process andsolution-oriented way of working - English C1 language skills aremandatory - German and Romanian/Hungarian language skills will be abig advantage Benefits - Attractive salary and an open-endedemployment contract - Trusted working hours and mobile working -You can work in our office near Munich, Budapest or Oradea -Further training and career opportunities - A versatile and variedarea of responsibility in an innovative and high-growthinternational company - Responsible actions as well as directcooperation with technical experts, and system partners - Freedrinks - Many more benefits, depending on the location Closing Havewe aroused your interest? Then we look forward to receiving adetailed application from you.