This is what you can expect from us as an IT Support Associate:

• Work with Purpose - Your work has a real impact on patients and healthcare professionals in the medical field.

• Corporate Culture - We embrace structures that foster high performance and strong team dynamics. Our interactions are characterized by mutual respect, loyalty, and recognition. We work together towards common goals and expect the same from you.

• Flexibility - Would you like to pick up your child from daycare? Do you enjoy exercising during lunchtime? We support you in doing so. We are a home-office-friendly company where you have flexible working hours. By arrangement, you are also welcome to take a workation.

• Edenred card - Which you can use according to your preferences.

• Professional Development - Your professional development is important to us. We are dedicated to your success and job satisfaction. 

• Extra Day Off on Your Birthday - So you can celebrate with your loved ones.

This is how you will make an impact as an IT Support Associate:

You support our Senior IT-System Administrator in the following tasks:

• Hardware Management: Handle the setup, maintenance, and management of all company devices.

• Vendor Coordination: Communicate with suppliers and manage the ordering of new computers and IT equipment.

• Employee Support: Resolve technical problems for employees.

• Software Access: Make sure employees have the right access to software and systems.

• Audit Tasks: Be responsible for meeting audit requirements like ISO and C5 compliance.

• Onboarding & Offboarding: Get hardware ready and set up system access for new employees, and handle the process when employees leave.

Your Profile:

• You have completed studies in a relevant field (e.g., IT, computer science, engineering).

• You possess experience with various IT support tasks, such as managing hardware, software installations, troubleshooting, and overseeing access management processes.

• You have actively contributed to supporting audit processes like ISO or C5 certifications.

• You are proficient in using device management tools such as Jamf or equivalent platforms.

• You have hands-on experience with audit access governance tools like Zluri or equivalent solutions.

• You have a very high command of English, both written and spoken, with the ability to communicate clearly and effectively in professional environments.

• You are based in Berlin or the surrounding area and have the flexibility to come to the office when required.