Field Applications Scientist
- Veröffentlicht am 04.01.2025
- Festanstellung
Covaris, LLC, a PerkinElmer company, is an established, biotechnology company headquartered in Woburn, Massachusetts, USA. The European operation – Covaris Ltd. – is located in Brighton, UK. Covaris’ products improve pre-analytical sample preparation, throughput for every analytical laboratory enabling them to gain confidence in their data. We enable our customers across a wide array of disciplines – from life sciences research to improving patient diagnostics, from solving complex analytical challenges to increasing laboratory productivity.
Being part of Covaris offers a unique opportunity to be part of a growing organization focused on ensuring customer success in the world of Life Sciences, Clinical Research and Diagnostics, and many more. With our class-leading technology, outstanding growth over the years, and a strong focus on innovation, we give our people the resources and opportunities to make significant contributions to the world of Biotechnology. Covaris continues to innovate pre-analytical sample preparation technologies to accelerate the pace of research and drug discovery with its proprietary and patented Adaptive Focused Acoustics™ (AFA) technology, which in turn, enables very high-throughput pre-analytical processes and extensively used across a wide array of applications in Genomics, Proteomics, Cell Biology and Drug Discovery, and Formulations.
Summary:
Covaris is seeking an experienced and people-oriented Field Applications Scientist (FAS) to provide technical expertise, customer education, and training for our innovative Genomics, Sample Preparation, and Proteomics workflow solutions. This role involves managing technical resources, supporting scientific collaborations, and contributing to the creation of protocols, application notes, and other technical publications.
As a member of the Applications Group, the FAS will collaborate closely with Covaris Sales, Marketing, R&D teams, and directly with customers. This position is ideal for a self-motivated individual with a broad scientific knowledge base, excellent communication skills, and a passion for delivering top-quality customer support.
Location: Field-based role supporting Europe. The ideal candidate will be located in Germany, with access to public transport, major airports, and proximity to key research and biotech hubs.
Essential Responsibilities: The employee may be required to perform all, or a combination of the following essential responsibilities as determined by business necessity.
- Provide post-sales on-site customer training in the form of classroom and/or hands-on laboratory sessions, lectures, and consultation regarding sample preparation/ analysis recommendations. Execute remote customer and distributor training as needed.
- Organize and execute demonstrations of Covaris applications and products; manage these projects independently to ensure all demonstration equipment is fully functional and optimized.
- Partner with the Sales team to serve as the scientific/technical expert, helping drive sales and providing support for new and existing customers. Lead pre-sales technical presentations.
- Act as the voice of the customer (pre- and post-purchase) and provide product feedback to departments such as R&D and Marketing. Collect VOC in the field and categorize it in the Solutions Database.
- Support trade shows, conferences, and technical symposia by presenting posters/talks.
- Be the lead technical writer. Define, organize, and write protocols for internal and external use to train sales, marketing, and customers.
- Work closely with Solutions teams, assist in assessing new applications for the Company’s AFA technology, and provide technical expertise and insight into customer needs.
Non-Essential Responsibilities: In addition to the essential responsibilities listed above, the employee may be required to perform other non-essential functions. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
Requirements/Qualifications:
- Preferred Master’s Degree or Ph.D. in Molecular Biology, Microbiology, Biochemistry, or a relevant field with at least 1-2 years of Field Applications Scientist industry experience supporting on-site customers.
- Bachelor’s Degree with 3+ years of Field Applications Scientist industry experience and at least five years of lab experience in a corporate or academic setting in the relevant area.
- Availability to travel up to 70% of working time in the field.
- Knowledge of Next Generation Sequencing, RNA & DNA sample preparation is required. Proteomics experience is a plus.
- Experienced with common DNA sequence analysis tools and workflows such as sequence alignment, genome visualization, and comparative genomics.
- Expertise in technical writing; fully fluent in English.
- Direct lab experience in biomolecule extraction, such as nucleic acids and proteins from flash-frozen tissues, FFPE, and cells, is highly desired.
- Excellent communication and interpersonal skills; confident presenter.
- Proven ability to troubleshoot and resolve technical issues.
- Ability to operate as an independent contributor and a cooperative team member.
- Competency in using Microsoft Office 365.
- Experience with CRM systems (e.g., Salesforce).
- Must be detail-oriented and highly motivated.
- Critical thinking skills, highly organized with the ability to prioritize tasks and timelines.
- Capacity to maintain composure in stressful situations.
Reasonable Accommodation: Covaris is an Equal Opportunities Employer. We aim to ensure that no job applicant or employee receives less favorable treatment on the grounds of gender, marital status, race, color, ethnic origin, sexual orientation, age, or disability. We also aim to guarantee that all appointments are made purely based on merit.
Category: Exempt