At Decommerce, we're on a mission to restore genuine connections in the digital age. Rooted in the belief that communities should shape and own their online spaces, we empower individuals, promote data ownership, and envision a decentralized world where meaningful connections thrive.

We work with global leading organizations, such as Mercedes-Benz, FARFETCH, the Swiss Ice Hockey Federation, and Thalia.

Position Overview

We're searching for a Head of Sales (60-100%) to join Decommerce, playing a pivotal role in building out our sales funnel, closing Enterprise deals, and building out the sales organization. 

With seamless integrations to Salesforce, Shopify, and other leading e-commerce tech stacks, Decommerce is the turnkey whitelabel community solution that enables brands to host, engage, and reward their communities within brand-immersive experiences on their sites and apps.

Decommerce offers the full suite of innovative software products designed to empower brands in harnessing the full potential of their community's first-party data and enhancing the on-site experience.

With our Community Software, brands can cultivate their own social media ecosystem directly on their website, fostering deeper connections with customers while reaping benefits like improved customer support, enhanced search rankings, and accelerated product ideation. 

Additionally, our Gamified Reward Program incentivizes community participation, encouraging users to actively engage with brands and boosting loyalty through rewards such as badges (NFTs), discounts, XP points, and even crypto incentives.

These products collectively lower customer acquisition costs, amplify organic traffic, and foster repeat purchases, positioning brands for sustained growth and success in the digital world.

Our Ideal Customer Profile (ICP) are innovative C-levels, board members, and marketing leaders in global brands headquartered in DACH and the US. 

As the leader of the sales engine, your task is to build winning proposals with our ICP and convert them to happy customers. Your value-adding Enterprise sales expertise, coupled with industry knowhow, will be our secret weapons to bring our innovations to life at some of the world’s largest corporations.

You will report directly to the Co-Founder & CEO.

Responsibilities

• Enhance and align a full-funnel sales strategy with the goal of attracting, capturing, and closing our ideal customers, achieving revenue targets and driving market expansion.
• Identify and pursue new business opportunities hands-on, including enterprise-level accounts and strategic partnerships, to drive sales growth and market adoption.
• Cultivate strong relationships with customers, partners, and industry stakeholders to understand their needs, address their pain points, and deliver exceptional value.
• Build out sales processes, automations, and CRM best practices, leveraging existing tools (e.g. Hubspot, Slack, ChatGPT, Figma, Xero) as well as new tools (e.g. new AI tools), for effective, efficient, and transparent work.
• Utilize data-driven insights to inform sales strategies, forecast performance, and optimize resource allocation.
• Collaborate closely with cross-functional teams, including marketing, product, customer success, and finance, to align efforts and drive coordinated go-to-market initiatives.
• Develop and ensure compliance with sales processes, policies, and standards, and continuously assess and refine sales methodologies to enhance effectiveness and efficiency.
• Provide regular reporting and updates to the leadership team on sales performance, market trends, and strategic initiatives.

Qualifications

• 5-7 years of progressive sales experience, including a minimum of 2-3 years in a senior sales leadership role within the marketing, CRM, CDP SaaS for brands industry.
• A keen interest in and an understanding of web3 and blockchain technology.
• Proven track record of exceeding sales targets, driving revenue growth, and building long-lasting relationships.
• Strong strategic planning skills, with the ability to develop and execute comprehensive sales strategies aligned with business objectives.
• Deep understanding of the SaaS for brands market landscape, customer needs, and competitive dynamics.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams to achieve shared goals.
• Analytical mindset, with the ability to leverage data insights to inform decision-making and drive continuous improvement.
• Results-oriented and execution-focused, with a bias for action and the ability to thrive in a fast-paced, entrepreneurial environment.
• Adaptability and innovation, with a willingness to embrace change and drive innovation to overcome sales challenges and capitalize on opportunities.

Duration

This position starts as a temporary position with an initial duration of three to six months. There is potential for the role to be extended, including a transition into a permanent position based on performance and business needs.

Location

We are a fully remote team with working hubs in Miami - USA, Zug - Switzerland, Mallorca - Spain, Cape Town - South Africa, and Hong Kong - Hong Kong.

You are free to work fully remotely or co-work with us in different locations.

The preferred time zone for this position is Central European Time due to our sales focus on DACH and the US.

Join us in shaping the future

Decommerce is an equal opportunity employer committed to diversity and inclusion. We encourage applications from candidates of all backgrounds and experiences.

Learn more about Decommerce on www.decommerce.com and on LinkedIn.