Inside Sales Manager

Job Description

The client is a global leader in lidar solutions. The company’s lidar products enable a broad spectrum of applications including passenger and commercial vehicles with Advanced Driver Assistance Systems (ADAS), autonomous driving vehicles, and robotic applications such as last-mile delivery robots and AGVs.

In order to drive the growth and further development forward for our client, Alium are looking for a Inside Sales Manager to join our clients team

These challenges await you:

Location: Stuttgart

Languages: English and German (Fluent)

Responsibilities:

• Cultivate positive connections with clients through various communication channels such as phone, email, and online chat, ensuring outstanding customer service.
• Support the sales team by conducting market research, developing potential leads, collecting client information, and creating comprehensive client profiles.
• Manage communication-related to client contracts, oversee order execution, track shipments, confirm deliveries, handle invoicing, process payments, and manage other sales procedures and transactions.
• Address post-sales service matters, including returns, exchanges, and complaints promptly, ensuring timely resolution of customer issues.
• Coordinate interdepartmental communication to facilitate timely order fulfillment and address potential logistics issues.

Qualifications:

• A Bachelor's degree or higher in fields such as marketing, business administration, electronics, software, optics, or mechanical engineering is preferred.
• Experience in sales support and project assistance, especially with a focus on significant client service, is advantageous.
• Proficient in using office software, such as Microsoft Office.
• Strong stress tolerance and problem-solving abilities to efficiently navigate a fast-paced environment.
• Flexibility with working hours to manage communications across multiple time zones.
• Proficiency in both German and English languages, with adeptness in using English interface operating systems.

Key Job Responsibilities For the Inside Sales Manager:

• Based in Stuttgart region
• Experienced in pushing customers to pay overdue invoices and sending missing documents
• Experienced in Order Management and CRM
• Excellent work attitude
• Team player

If this position is something of interest, please apply and share your availability to speak over LinkedIn and I will call you shortly after