Description

Associate, Client Implementation Specialist

An exciting and meaningful role within the important and growing Wealth Management segment of Deutsche Bank Luxembourg. You will have the chance to become the main and reliable contact for Senior Relationship Managers. You’ll be part of a dynamic and highly motivated Client Service team, an international team working within a diverse environment in one of the most attractive segments with growth opportunities.

Your goal is to maximize client satisfaction as well as establishing credibility and trust, maintaining the highest standards of personal and professional integrity. You will be in touch with our bank-internal specialists (products, credit, risk, legal, compliance, operations) and handle complex account related queries and execution of all tasks and processes of the life-cycle of a Wealth Management account.

Key responsibilities:
Supporting senior relationship managers from coverage teams to maintain existing client relationships and identify new client opportunities:

▪ Interact with clients and their representatives during onboarding stage and KYC process.
▪ Maintain close contact with clients in conjunction with the assigned relationship manager.
▪ Assist in preparing client meetings and provide comprehensive overview about the bank, products and services. Draft Minutes when present in client meeting.
▪ Interact with clients on a recurring basis for the operational matters.
▪ Perform periodic client reviews in line with KYC policies and within deadlines.
▪ Provide execution services of all kinds of transaction services requirements and product application processes: payments, deposits, loans, security transactions, statements.
▪ Contribute to continuous process improvement initiatives to enhance client services.

Skills and experience:
▪ At least 3 years of relevant Wealth Management/Private Banking experience.
▪ Acquired understanding of bank policies, processes and services.
▪ Good problem-solving skills, multitasking and attention to detail.
▪ Strong teamwork and organizational skills, ability to work under strict deadlines.
▪ Client-centric and excellent communication skills.
▪ Positive attitude and dynamic working approach.
▪ Excellent German, English and French language skills, other languages are an advantage.

This is an excellent opportunity for personal and professional development within a collaborative team in an international environment and interacting with highly motivated colleagues across the globe.

The successful candidate will be asked to present a recent criminal record.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance.