Regional Manager DACH (API)

TBO – (www.tbo.com)

TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners

across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.

Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.

TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.

Key Expectations:

• The role is responsible for handling the most important strategic Partners.

• These accounts make up the highest percentage of Sales and must build and maintain a strong

relationship with the client.

• They will be the lead point of contact for all key client matters, anticipate the client’s needs,

work within the company to ensure deadlines for the client are met, and help the client succeed.

• The Senior Manager Strategic Partners will also bring in new business from existing clients or

contacts and will develop new relationships with potential clients.

Responsibilities:

Business development

• Define strategy in collaboration with Regional CD in acquiring and onboarding strategic

Customers in DACH that use API technology

• Make sure we transmit and work in close relationship with HO in India to respond to

technical needs of DACH region

• Maximize opportunities by bringing in new Tech houses and commercial negotiations

with CD

• Represent TBO in regional Trade shows to build brand awareness

• Active promotion of TBO brand in DACH via social media etc.

Account Management

• Onboarding and implementation of API Customer in close cooperation with cross

functional Teams in HO

• Set a further strategy with API Customers to grow YOY to achieve the Target.

• Track Customers technical performance daily in BI Power and coordinate with API

support to resolve the issues

• Ensure product is on shelf by performing regular mapping check.

• Work closely with the Technical Account manager to optimize the connectivity of API

Customers

• Anticipating key account changes and improvements

• Managing communications between key Customers and internal teams

• Negotiating with the client and establishing a timeline of performance

• Working with internal teams and team members from other departments dedicated to

the same

• Customers account to ensure the highest quality of service and inventory are being

delivered and all

• client needs met.

• Planning and presenting reports on account progress, goals, and quarterly initiatives to

share

• with team members, stakeholders, and possible use in future case studies or company

training.

• Meeting all client needs and deliverables according to proposed timelines.

• Analyzing client data to find opportunities and issues.

Do you have what it takes (Must Haves)

• Previous Experience of min 5 years handling clients in a similar environment.

• Tech Savvy and Number oriented.

Why Check-In to This Role

• Global Role, not just marginal impact. High visibility work areas which are mission critical with

immediate impact on business.

• Close working with senior leadership

• Potential to learn and grow at rapid pace.

• Once -in-a-career time opportunity to deploy cutting edge processes from grounds-up. Strong

conceptual exposure, where you would be challenged for concepts, strategy, innovation, and

end user business results.

• Above assures 3X years of experience for every year of time spent with us, when compared to

not just your peers, but also those who are few years senior.