Junior MSP Channel Account Manager DACH
“At Mimecast, we don't just offer a job; we present a thrilling opportunity to be at the forefront of shaping the future of cyber resilience. Your expertise, dedication, and passion will make an impactful difference, not just for our clients but for the cybersecurity landscape. We look forward to welcoming you to our dynamic team!”
Overview of Position
We are excited to be hiring an inside sales based Junior MSP Channel Account Manager, based in Munich, to be part of Mimecast’s DACH sales team. The role will report directly into the Director Channel Sales DACH.
The candidate must be a partner focussed, results orientated, collaborative and determined individual. This role is ideal for someone who wants to develop their partner account management skills through relationship building, business planning, problem solving and engaging with the wider business.
What You’ll Do
- Profile, recruit and onboard new MSP Partners to Mimecast within the region
- Provide an excellent Partner experience to the Mimecast MSP Channel in DACH region.
- Manage a selection of MSP accounts, build peer-to-peer relationships with their key contacts, create and execute against business plans to drive lead generation and account growth
- Support MSP Partners with one-to-many lead generation activities, general queries, customer support escalations, training and enablement requirements
- Drive partners to utilise our dedicated Channel resources, such as the Mimecast Partner Portal and Resource Library
- Leverage and collaborate with stakeholders in supporting functions, mainly Marketing, Support, Licensing and Renewals and Sales Engineering to ensure excellent Partner experience
- Engage with marketing to drive ‘to and through’ Channel Marketing Programs and communications
- Ensure that partners are meeting the program requirements, including sales and technical certifications and revenue goals
- Provide executive alignment with Mimecast and MSP stakeholders where appropriate, and work closely with MSP sales and technical teams within all Partners
- Coordinate and collaborate with cross-functional teams (including SE organization, product marketing, sales, marketing, operations and legal) to deliver a world class experience for the MSP
- Accurately forecast MSP opportunities
- Be committed to following and adapting your own operating model tasks and KPIs for consistent, scalable and predictable performance
- Commitment to continuous personal development, including training and enablement programs, product, market and competitive landscape
What You’ll Bring
- Account Management and/or Sales experience of 2+ years
- Channel and/or Distribution experience of 2+ years
- Excellent interpersonal skills
- Experience of working in high-growth and changeable environments
- Articulate with excellent communication and presentation skills
- Fluent in German and English
What We Bring
We are Mimecasters. And we are alive with purpose.
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