Your mission

You are a competent contact person for our customers at ABOUTWAVES. Whether by phone, online or in our showroom: You advise our customers professionally on all their enquiries and provide them with comprehensive support in the decision-making and purchasing process.With the help of your extensive specialist knowledge of water sports articles, you actively advise our customers and support them in their enquiries and purchasing decisions. You are jointly responsible for our ordering and shipping systemYou actively contribute to the further development of processes in customer serviceYou update and expand our product catalogue with new water sports and trend sports articlesTogether with the team, you look after and maintain the product range of our online shop . You are jointly responsible for qualitative product descriptions and create relevant content (. articles, expert statements). You round off the quality of our technical content with your expertiseYou support the team in all organisational processesYou actively support us on site with the planning and implementation of test events for our products.

Your profile

You are an enthusiastic water sports enthusiast and ideally have sound experience in the surfing sector, kitesurfing, foil, etc. You have completed a commercial apprenticeship or have a comparable qualification. You can acquire e-commerce-specific expertise with us and with our help. You have a sales-oriented mindset and conceptual skills. You enjoy consulting, communication and direct exchange with customers. You offer our customers a unique buying experience by providing them with intensive online and offline advice. In doing so, you talk about our products as well as the story and actively engage in storytelling. This is your calling! You set the scene for our water sports articles in the online shop and in our showroom.You convince with an open, self-confident way of working and bring along innovative spirit and commitmentYou speak fluent German and English